Your shipping address, PIN code, will be confirmed from the Dhanshree Gems database before you pay for your shopping. In the case when your order is not secured by our delivery partner plus the area not covered, then we would request you to provide us with an alternate shipping address. If there is a dispute regarding the shipment of product plus services to an area not covered by Dhanshree then, Dhanshree will not be responsible for non-delivery of the product in such circumstances. If you book many orders for products and services in one transaction, Dhanshree will ship all products simultaneously.
Though, this is not eternally possible because of some product features and logistics problems. If you purchase multiple products in a single transaction, we will send all products to the single shipping address you provided. Furthermore, if you want to ship the products to another address, you should book the order individually based on the delivery address.
We state dispatch days on all product pages. This will differ accordingly, depending on the product that you have purchased. Your ordered gem will usually take 1-2 days for shipping. Although you need a gemstone to inlaid in a ring then, this will often take 4-5 days. Likewise, a gem demanded with a further laboratory certification will also receive a longer time.
Our shipments are prepared with reliable and secured packaging just as related to the packaging of e-commerce managers in India that is Flipkart. Also, you don't have to pay extra.
Of course, you can easily track your shipment on our website. In India, all our shipments will be sent by reliable couriers such as FedEx, DHL, and TNT. When the product dispatched from our office soon then, you will immediately get an email with a tracking ID so you can track it easily.
There is no hidden cost that we charge from you. When you are placing the order, the price is already mentioned over there and on your order receipt too.
We are not responsible for any customs duties, duties, VAT, etc. that your country can charge as they vary from case to case and are beyond our reach. Note that there is presently no import duty on gemstones in the US, Canada, plus Europe. Moreover, in other countries, it is usually only around 1%. Further, expert buyers can reclaim VAT. You are suggested to talk to your local customs for each explanation. Moreover, feel free to contact us anytime, and we are glad to talk to you.
Our total international shipments are prepared with safe packaging and with care too. We know that the route is far, and that's why we assure you not to disappoint you. Moreover, we partner with reliable plus reputable providers such as FedEx, who ensure that to send the package to you safely.
You can easily track all your shipments online. You can face delayed tracking of postal shipments in some countries. All our express shipments sent by well-known carriers such as FedEx.